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Vulnerability in IBM Windows XP: default hidden Administrator account allows local Administrator access

From: phd@me.org
Date: Thu, 16 Sep 2004 16:50:12 -0400
Newsgroups: grc.security.software

Vulnerability in IBM Windows XP: 
 default hidden Administrator account allows local Administrator access
Systems: IBM Workstations, Laptops, etc.
Vulnerable: IBM Systems with preinstalled Microsoft Windows XP Professional RTM and SP1
Not Vulnerable: IBM Systems without Windows XP Professional

Discussion:
----------
From www.ibm.com
Innovation for Business Advantage: IBM helps you become more competitive and 
on demand by delivering products that offer industry-leading capabilities, 
improve productivity and reduce the total cost of owning a PC. No other 
vendor provides as wide a range of PC products, technologies and software 
to support on demand businesses than IBM.

Security: As information technology increases in importance, so do the number
of threats directed against it; a comprehensive security strategy is 
essential to protect vital data and to ensure continuity of operations. IBM 
security solutions will help protect your system and business from network 
infiltration, data destruction, information theft and unauthorized 
surveillance.

Problem:
-------
IBM OEM XP and XP SP1 contain a default hidden administrator account.  Use of 
this account will allow anyone with physical access to the computer to fully 
control the computer, add spyware, keystroke loggers, password stealing 
software and read all files, including temp files, local files, documents, 
and any email that has been stored locally.  IBM does not inform the installer
of this account, does not give them the option of putting a password on this 
account, and if a savvy installer FINDS the function to change the password 
for the Administrator account, they are warned that they could lose data. 
Security best practices REQUIRE a password on all administrative (and root) 
accounts.

Because IBM marketing directly targets large publicly traded businesses, 
government agencies, and research organizations, these systems are used in 
regulated industries. Healthcare organizations must be HIPAA compliant; 
financial institutions must follow GLBA regulations; publicly traded firms 
are required to adhere to the Sarbanes-Oxley Act; federally funded educational
organizations are regulated by FERPA, and government agencies must comply with
FISMA regulations. With such organizations comprising  a major portion of 
IBM's market share, it would be advantageous to ensure that products 
incorporated into IBM systems would help achieve compliance with such 
regulations.

OEM Version of Windows XP Professional released by Dell, HP and others have 
not shown similar characteristics and has only been observed in IBM OEM 
installations.

This may not be the first report of this behavior. If others have reported on 
this issue before, please let us know: however, we searched the CVE database 
and only found a distantly related problem dating back to 1999 where there 
is a warning against default, missing or weak administrator passwords.

The Common Vulnerabilities and Exposures (CVE) project has assigned the name
CAN-1999-0504 <http://cve.mitre.org/cgi-bin/cvename.cgi?name=CAN-1999-0504>to 
this issue.
This is a candidate for inclusion in the CVE list (<http://cve.mitre.org>),
which standardizes names for security problems.

A retail setup implementation of Microsoft Windows XP Professional Edition,
"Out-of-Box Experience" (OOBE), requires that the installer be given the 
option to add an Administrator account. During the installation, the XP 
Installer states : "You must provide a name and an Administrator password 
for your computer. Setup creates a user account called Administrator. You 
use this account when you need full access to your computer." 
While setup will not require that a password actually be entered, it does 
stress that one SHOULD be entered. Additionally, the user
is prompted to create a regular user account for general use.

In contrast, the IBM setup implementation of Microsoft Windows XP Professional
Edition does not include such steps. The existence of an administrator account
is never mentioned. Instead, the setup asks: "Who will use this computer? Type
the name of each person who will use this computer. Windows will create a 
separate user account for each person so you can personalize the way you want 
Windows to organize and display information, protect your files and computer 
settings, and customize the desktop. These names will appear on the Welcome 
screen in alphabetical order. When you start Windows, simply click your name 
on the Welcome screen to begin. If you want to set passwords and limit per-
missions for each user, or add more user accounts after you finish setting up 
Windows, just click CONTROL PANEL in the START menu, and then click USER 
ACCOUNTS." By default, none of the accounts added in this step have passwords. 
Nor is their an option to set passwords during the install. While this is not 
unique to the IBM install, it is a known weakness in the Windows XP OOBE, 
including retail and OEM versions. Because the Administrator account was never 
requested, this leaves the system in a very vulnerable state.

By using the Computer Management application and looking under 'System Tools->Local
Users and Groups->Users', we see that the Administrator account has been added
and enabled. This account IS NOT password-protected. If the installer sets a password
for EVERY user shown under the User Accounts tool in the Control Panel, THE
DEFAULT ADMINISTRATOR ACCOUNT STILL EXISTS WITH NO PASSWORD.

The Installation Setup never informed the user that the account existed. If a user
attempts to manually set a password for the Administrator account, they are greeted
with the following warning: "Password for Administrator: Resetting this password
might cause irreversible loss of information for this user account. For security
reasons, Windows protects certain information by making it impossible to
access if the user's password is reset. This data loss will occur the next time
the user logs off. You should use this command only if a user has forgotten his
or her password and does not have a password reset disk. If this user has created
a password reset disk, then he or she should use that disk to set the password.
If the user knows the password and wants to change it, he or she should log in,
then press CTRL+ALT+DELETE and click Change Password. For additional information,
click Help. [Proceed] [Cancel] [Help]." This warning exists in all versions
of Windows XP, but it is not presented from the Control Panel Users Accounts tool.
If a password is changed from the Control Panel's User Accounts section, no such
warning is issue; but, again, the Administrator account is hidden from User Accounts.

In summary, Due to the lack of an Administrative Setup screen for the IBM Windows
XP OOBE flow, it is more difficult for a security-conscious organization to manage
a Windows XP-based IBM environment. In order to protect a system, several unintuitive
additional steps must be taken on each systems in the environment, despite
warnings against taking such steps.

SECNAP has tested this situation against IBM Windows XP RTM, as well as IBM Windows
XP SP1. The vulnerability has existed since IBM began shipping systems with Windows
XP. Due to the recent release of XP SP2, an opportunity exists for IBM to remedy 
this issue in a timely fashion. SECNAP also recommends that IBM notify all existing 
registered clients using the vulnerable systems to upgrade, possibly to a IBM-released 
patch, or modified version of SP2, that would additionally address the issues.

Exploit:
-------
Local: Press CTRL+ALT+DEL,DEL to get a login prompt. Enter user name 'Administrator'
and NO PASSWORD and Click OK.
Network: Because remote logins using accounts without passwords is disabled, it is
not typically possible to login to the system using RDP or remote shares.

Mitigation:
----------
Under control panel, go to Administrative Tools. Open Computer Management. Go to 
System Tools->Local Users and Groups->Users. Set a password for the administrator
account. Set a password for all other users accounts.

Vendor Response: 8/13/2004
---------------
IBM is cooperating with SECNAP concerning these issues. The IBM plan of action is
as follows:

Release a patch to our manufacturing lines that will change the preload to include
the standard Microsoft Windows "Set an Administrator Password" Screen as part of
the Microsoft Windows XP "Out-of-Box Experience." These are the standard screens
defined by Microsoft for OEMs to display during first boot. This patch will be
cut into manufacturing during September with all world-wide systems and languages
being updated no later than the end of October. This will include both SP1 and
SP2 systems (SP1 will be phased out rapidly as Microsoft releases the different
language versions to OEMs).

Provide a "Tip" on the IBM Support Web Site explaining the potential for an 
Administrator account with no password to be set up and with detailed instructions on
how to correct this.

Deliver a Message via the IBM Message Center to inform customers of a potential exposure
and providing the same detailed instructions on how to correct this.
Customers must "Opt In" to get message center messages.

Credit:
------
Jason Lash, SECNAP Network Security, www.secnap.com

Original copy of this report (once published) can be found here
<http://www.secnap.com/security/20040806.html>

Copyright:
Above Copyright(c) 2004, SECNAP Network Security Corporation. World rights
reserved.

This security report can be copied and redistributed electronically provided it is
not edited and is quoted in its entirety without written consent of SECNAP Network
Security Corporation. Additional information or permission may be obtained by
contacting SECNAP Network Security at 561-999-5000

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